FAQ
- I have a distribution list email. How do I know that the emails are getting to all of the recipients?
- I need additional people on the email thread. How do I do that?
- How come I never received the email?
- What is an SLA?
- What is a ticket?
- How can agents leverage knowledge to help customers?
- How do I publish my content in other languages?
- What are these sections and articles doing here?
- How do I customize my Help Center?